Help center

Quick guide to using and administering OficinaGPT.

User guide

1. Start from the dashboard: review open repairs, bookings, alerts and key indicators.
2. Register a customer and vehicle: create the customer and associate the registration; vehicle data can be retrieved by registration when configured.
3. Create a repair: select the vehicle, describe the issue, assign a technician and update the status.
4. Digital reception: record mileage, vehicle condition, photos and the customer signature.
5. Estimates and parts: create an estimate, wait for approval and add used materials from stock.
6. IA: use the AI assistant, sound diagnostics and wear comparison as technical support tools.
7. Delivery: generate the final report, consult the timeline and set the repair to Delivered.

Administrator guide

1. Admin Global: validate or suspend workshops and track users, vehicles and repairs.
2. Plans and payments: set monthly cost, payment status, start date and expiry of each subscription.
3. Accounts: approve new accounts, edit users or reset passwords.
4. Access rules: only workshops in trial or active status should be allowed to sign in.
5. Support requests: review and mark as resolved the contacts sent through the platform.
6. Security: keep backups and never share API keys.

Need help?

Send a request with the problem, the page where it occurred and a screenshot if possible.